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“I absolutely believe that people, unless coached, never reach their maximum capabilities”

Bob Nardelli, CEO Home Depot - Fortune Magazine, 07/01/2002

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Category Archives: Sales

Learn from Salespeople

How many times have you heard this: “I hate salespeople”? Why do people say that? Because a few bad apples spoiled the whole damn bunch! Talk about stereotypes. I’m not sure about you, but I’m sure glad to have my health insurance, car insurance, life insurance and home insurance handled by someone who receives a commission on my premiums. Bam! If I need something, it gets done at record speed. Salespeople are motivated. What’s not to like about that?
Hey, maybe someone can work on revamping the Department of Motor Vehicles with salespeople. Can you imagine getting your driver’s license renewed without the torture of a five-hour wait? Set the salespeople loose!

I often hear people complain that salespeople are pesky and never let up. That’s not their fault, either. It’s people’s fault for not speaking their minds. Let’s face it: It’s hard for some folks to say no. So instead, they tell salespeople, “I will think about it” or “Let me check with my boss.” Do everyone a favor: If it’s a “no,” just say so. It will help you. Plus, the salesperson will be grateful you’re not wasting their time.

Salespeople can be a business’s best weapon. They can help you solve problems — just try asking them. They can probably see some glaring problems in your operation just from their experiences in your industry.

Love salespeople. Learn from them. They can be your best resource. Who knows your competitors better? And does anyone have a better gauge on your industry?

Treat salespeople with the utmost respect — and when they have the utmost respect for you, amazing things will happen in your business.
Famous quote:

Don’t sell. Solve! (Unknown)

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