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“I absolutely believe that people, unless coached, never reach their maximum capabilities”

Bob Nardelli, CEO Home Depot - Fortune Magazine, 07/01/2002

10 year old C.E.O. Love it!

Folks.
I don’t often send out emails on Saturdays, but when I do, they are the most interesting.
Check this kid out. When I grow up, I want to be just like him!

Click link below:

http://www.cnn.com/video/data/2.0/video/us/2014/08/23/dnt-ky-kid-businessman.wpsd.html

Posted in Coaching|

Work “ON” it and not “IN” it.

Owning a business is one of the most challenging things we’ll ever do in our lives. It’s not easy, as the explosive failure rates constantly confirm the dangers of being an entrepreneur. Millions of dollars lost everyday, relationships torn apart and dreams destroyed on a daily basis. Scary, huh? If that’s the case, then why do entrepreneurs dive into business ownership at record speed?

Why? You know why.

Freedom, baby! Freedom! Ah, yes. There is nothing in the world that can compare with calling the shots and controlling your own destiny. No risk, no reward.

But here’s a question: Even when our businesses are a success, do we really have freedom? I ask that because in the midst of a successful entrepreneurial career, I realized that, for the most part, I didn’t have freedom — I had a job. (A great one at that, but still a job). If I wasn’t there working, the business wouldn’t have survived, never mind prospered. My business thereforeowned me. We are supposed to own the business, remember?

We all have different goals, and not everyone wants to be the next Google (I’d like to meet that person). Not everybody wants a billion dollar business (I’d like to meet that person too). But no matter how many entrepreneurs I meet, they all agree that “more time” is the indisputable goal right next to the goal of getting that fire engine-red Ferrari.

So that takes us to: Work ON your business, not IN it. Regardless of whether you want to conquer the world, build a business that can run with you or without you. Your business will grow. You will have freedom. You will have a true business.

And, hey, you just might get that fire engine-red Ferrari, too.

 Famous quote:
Someone’s sitting in the shade today because someone planted a tree a long time ago. 
Warren Buffet
Posted in Business| Tagged |

Giver’s Gain

“Givers gain!” It’s a plain and simple mantra. I don’t buy into the whole hokey-pokey karma voodoo thing. Okay, maybe just a bit. If you start to think about how you can truly help people — without the expectation of compensation — amazing things will happen. Trust me.
Don’t worry. I’m not holding auditions for the next Mother Theresa. I’m just asking you to help your fellow friend, local business or complete stranger in any way you can. Some of us get so wrapped up in our own lives that sometimes it’s hard to think about helping others. Especially in this economy, everybody appreciates a hand.
So that takes us to: Givers gain. Help out in any way you can. Try sending a referral to your favorite vendor without them having to ask for it. Remember: We are not expecting anything back, but experience proves that it will come back tenfold. (Hey, maybe I do buy into the whole karma thing).
Still not convinced? Maybe you’re thinking, “Well, if there’s nothing in it for me, why waste my time?” Fair question. If you’re really stuck on thinking about it in those terms, admit it: Won’t it make you feel you good, won’t it give you a little buzz, to do something nice for someone else? Making someone smile? Making their day a little easier?
And who knows, maybe that old lady you help cross the street is a vastly wealthy heiress who might you in her will. (Of course, I know the whole idea is to do a good deed without expectation of compensation, but, hey, we can dream a little, can’t we?)

Famous quote:

You can have everything in life that you want, if you will just help enough other people get what they want.

Zig Ziglar
Posted in Business| Tagged |

Learn from Salespeople

How many times have you heard this: “I hate salespeople”? Why do people say that? Because a few bad apples spoiled the whole damn bunch! Talk about stereotypes. I’m not sure about you, but I’m sure glad to have my health insurance, car insurance, life insurance and home insurance handled by someone who receives a commission on my premiums. Bam! If I need something, it gets done at record speed. Salespeople are motivated. What’s not to like about that?
Hey, maybe someone can work on revamping the Department of Motor Vehicles with salespeople. Can you imagine getting your driver’s license renewed without the torture of a five-hour wait? Set the salespeople loose!

I often hear people complain that salespeople are pesky and never let up. That’s not their fault, either. It’s people’s fault for not speaking their minds. Let’s face it: It’s hard for some folks to say no. So instead, they tell salespeople, “I will think about it” or “Let me check with my boss.” Do everyone a favor: If it’s a “no,” just say so. It will help you. Plus, the salesperson will be grateful you’re not wasting their time.

Salespeople can be a business’s best weapon. They can help you solve problems — just try asking them. They can probably see some glaring problems in your operation just from their experiences in your industry.

Love salespeople. Learn from them. They can be your best resource. Who knows your competitors better? And does anyone have a better gauge on your industry?

Treat salespeople with the utmost respect — and when they have the utmost respect for you, amazing things will happen in your business.
Famous quote:

Don’t sell. Solve! (Unknown)

Posted in Sales| Tagged , |

Your Business. Your Freedom.

Owning a business is one of the most challenging things we’ll ever do in our lives. It’s not easy, as the explosive failure rates constantly confirm the dangers of being an entrepreneur. Millions of dollars lost everyday, relationships torn apart and dreams destroyed on a daily basis. Scary, huh? If that’s the case, then why do entrepreneurs dive into business ownership at record speed?
Why? You know why.

Freedom, baby! Freedom! Ah, yes. There is nothing in the world that can compare with calling the shots and controlling your own destiny. No risk, no reward.

But here’s a question: Even when our businesses are a success, do we really have freedom? I ask that because in the midst of a successful entrepreneurial career, I realized that, for the most part, I didn’t have freedom — I had a job. (A great one at that, but still a job). If I wasn’t there working, the business wouldn’t have survived, never mind prospered. My business therefore owned me. We are supposed to own the business, remember?

We all have different goals, and not everyone wants to be the next Google (I’d like to meet that person). Not everybody wants a billion dollar business (I’d like to meet that person too). But no matter how many entrepreneurs I meet, they all agree that “more time” is the indisputable goal right next to the goal of getting that fire engine-red Ferrari.

So that takes us to: Work “ON” your business, not “IN” it. Regardless of whether you want to conquer the world, build a business that can run with you or without you. Your business will grow. You will have freedom. You will have a true business.

And, hey, you just might get that fire engine-red Ferrari, too.

Famous quote:
Someone’s sitting in the shade today because someone planted a tree a long time ago.
Warren Buffet

Posted in Business, Leadership| Tagged |

Under promise; Over deliver

I can do it faster, better, and cheaper than any of your other vendors! I’m available 24 hours a day, seven days a week, 366 days a year! You won’t find ANYBODY in town with better customer service. I’m selling this to you BELOW my cost. I don’t have to check with the warehouse — I can deliver it TOMORROW. I can get you the mortgage approved WEEKS before the close date.

Wow. If I wasn’t a seasoned entrepreneur, all those promises would sound like awesome deal-closers. However, experience proves that they are all deal-killers. Why? Because if you have to over-promise to get the client, then there’s probably somebody out there better equipped to handle their business. You know the saying: “If it sounds too good to be true …”

Try not to offer the sky. I know you need the business. But over-promising leads to a no-win situation: If you look desperate, well … you know how that works out. If you do get the business, it’s only a matter of time before you disappoint. Don’t dole out promises you can’t keep. In fact, here’s a crazy idea: Try the opposite. Deliver unexpected acts of customer service and you will be rewarded with the mother of all wishes: loyalty.

That takes us to: Under-promise and over-deliver. Make sure this mantra is part of your business practice. We’re expected to do what we say. We are not expected to go above and beyond. So, each and every time you do, you add a raving fan to your business. And the goal is to have a business that is full of raving fans and not just clients or customers, right?

Famous quote

Under promise; over deliver.

Tom Peters

Posted in Coaching| Tagged |

5 Ways Coaches and Experts Can Hurt Your Business

Sometimes you come across an article that you could not agree with more, this is an example of one of them.

——

Need advice? Experts, including myself, will be glad to share it. Unfortunately, experts can give very bad advice. As an expert, I need to walk a fine line here, since this article itself is an expert opinion. But hear me out.

The main problem with experts today is that everyone seems to be one.

Don’t get me wrong. We need experts. The next time my dishwasher breaks, I want an expert to fix it. And sure, if my business needs help with marketing, I want a marketing expert to help me. But you need to separate the good from the bad by watching for the following five warning signs.

1. Hasn’t been there, hasn’t done that

You want a coach or expert who has actually done what you are doing. While a coach may have training in your field, nothing can top hands-on experience. Look for a coach that has direct experience in what you need advice about.

2. Big words, little action

It is easy for an expert to gain credibility by writing. Many experts quickly dominate the blogosphere with sage advice. But the reality is that words mean nothing if you can’t execute. Look for coaches who both write about what they do and do what they write about.

3. Advice, but no specific experience

Ever ask an expert what they think about your product or service and they then tell you why it is a horrible or great idea? I don’t care if you have 100 years of consulting experience. If the expert is not the end consumer of the product or service, his advice is wrong.

The consumer knows what she wants. Listen to her.

Tip: If you want to quickly qualify an expert, ask them what they think about your offering. If they offer advice, without qualifying (or disqualifying) themselves based on their consumer experience, they’re likely giving you bad advice.

4. No coach of their own

If a coach doesn’t have his own coach, red flags should fly! It could indicate that the coach you’re hiring doesn’t believe in being coached. Or, that the coach feels she has nothing left to learn.

5. Nothing to learn from you

An expert doesn’t know all things. Being an expert means having superior knowledge and hands-on experience in one category. To apply this knowledge on your behalf, the expert must learn about your business. If they aren’t thirsty to know more about your industry or if they don’t ask for your direction, you may be getting a one-size-fits-all solution. At the end of the day, that’s not a real solution.

When you need an expert in a certain field, be discerning. You want someone who knows what they’re talking about, does what they talk about, is constantly learning and doesn’t try to solve all problems with one easy-fix solution. That expert will give you some great advice.

Author – Mike Michalowicz