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“I absolutely believe that people, unless coached, never reach their maximum capabilities”

Bob Nardelli, CEO Home Depot - Fortune Magazine, 07/01/2002

Category Archives: Coaching

I’ve seen so many business owners lose their s**t when they get a customer complaint. Here is my favorite mnemonic on how to deal with constructive criticism/suggestions from customers. A customer complaint is one of the best opportunities to learn. And to make that customer a raving fan of your business. #businesscoach #customercomplaints#customerservice#smallbusiness

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Long Term Value is one of the most overlooked key performance indicators when it comes to marketing.
If you’re in business for the long-haul you have to pay big attention to the LTV of a new client vs. your acquisition costs.

Posted in Coaching|

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Who are these two guys who sold their business to Unilever for $326 million in 2000?

One partner failed three times to get into medical school prior to starting their little business!

Pretty sweet story!

Posted in Coaching|

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How many times have you heard the old cliche…”work ‘ON’ your business not ‘IN it?” We all forget this advice from time to time, but I hope this video helps you remember it.

Posted in Coaching|

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Are you a half-full or half-empty kinda being?
It doesn’t matter!
Watch this quick video to see what really matters.
I would love to hear what you think. Cheers!
P.S…Please share and/or tag a friend that would appreciate this.

Posted in Coaching|

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Have you ever thought about hiring a business coach?
I have been coaching for ten years and I can’t coach everyone but I can tell everyone to hire a coach.
It’s will be one of the best investments you ever make in your life.
Cheers to your success!

Posted in Business, Coaching| Tagged |